Boltz AI™ is an AI software platform developed by Syntro Analytics LLC. This Privacy Policy explains how we collect, use, and protect information when you use our platform, visit our website (boltz-ai.com), or interact with us in other ways.

1. Who We Are

Company: Syntro Analytics LLC
Location: Alpharetta, Georgia, USA
Website: www.boltz-ai.com
Contact Email: privacy@boltz-ai.com

2. Information We Collect

• Account Information: name, email address, company, billing details.
• Platform Usage Data: logs of system interactions (timestamps, endpoints called, request metadata, error codes).
• Website Data: cookies, IP addresses, browser type, and analytics data from visitors.
• Lead & Contact Information: if you submit a form (website, LinkedIn, or other), we collect the information you provide so we can respond to your inquiry and share information about Boltz AI.
• Support Records: details you provide when contacting us.

Important: Boltz AI™ does not collect personal data directly from individuals beyond leads and inquiries. Clients remain the Data Controllers under GDPR for any datasets or contexts they provide. Inputs are processed transiently and not retained beyond operational logs.

3. Purpose and Use

We use collected information to deliver and operate the platform, authenticate users, provide support, meet contractual/legal obligations, and analyze usage patterns (in aggregated, anonymized form).

4. Data Retention

• Operational logs: kept 30–90 days.
• Account and billing records: kept while active and up to 7 years afterward.
• Aggregated/anonymized analytics: may be kept indefinitely (no identifiers).
• Client data inputs/outputs: not retained unless contractually agreed.

5. Security

Data is hosted securely on Amazon Web Services (AWS). We apply encryption, access controls, and regular monitoring. No system is 100% secure, but we minimize risks of unauthorized access or disclosure.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to processing of your personal data. Requests can be sent to privacy@boltz-ai.com, and we will respond within legal timelines.

7. International Data Transfers

Data may be transferred outside the EEA, UK, or Switzerland. We rely on Standard Contractual Clauses (SCCs) or the Data Privacy Framework where applicable.

8. Business Transactions

If Syntro Analytics undergoes a merger, acquisition, or sale of assets, information may be transferred as part of that process.

9. Disclosure to Authorities

We may disclose information when required by law, regulation, or legal process, including to meet national security or law enforcement requirements.

10. Changes

We may update this Privacy Policy from time to time. The “Effective Date” at the top reflects the latest version.

11. Contact Us

Syntro Analytics LLC
Alpharetta, Georgia, USA
Email: privacy@boltz-ai.com